Refund policy

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unused, in its original condition and packaging, with proof of purchase.

How to Request a Return

To request a return, please contact us at mbmarketing78@gmail.com within 30 days of receiving your order.

Once your return is approved, we will provide the return shipping address and instructions by email. Please do not send items back without prior approval.

Return Shipping

Customers are responsible for return shipping costs when returning an item because they changed their mind or ordered the wrong product.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us. We will arrange an appropriate refund or replacement at no return shipping cost to you. In some cases, we may resolve the issue without requiring a return.

Refunds

Once we receive and inspect your approved return, we will notify you of the refund decision.

Approved refunds will be issued to your original payment method within 10 business days. Your bank or credit card company may take additional time to process the refund.