Frequently Asked Questions

Orders and Shipping

How much does shipping cost?
We offer free U.S. shipping on orders of $50 or more. Shipping is $4.90 for orders under $50.

How long will my order take to arrive?
Orders are estimated to arrive within 5–8 business days after shipping. You’ll receive a confirmation email with tracking information when your order ships.

Can I change or cancel my order?
Please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes after an order begins processing.

Do you ship outside the United States?
Available shipping locations and prices will appear during checkout after you enter your address.

Returns and Product Help

What is your return policy?
Eligible items may be returned within 30 days of delivery. Products must be unused and in their original condition and packaging. Please visit our Returns & Refunds page for complete details.

What should I do if my order arrives damaged or incomplete?
Please contact us with your order number and photos of the product and packaging. We’ll be happy to help.

How should I clean or care for my Funeta products?
Care instructions can vary by product. Please review the product description and packaging before cleaning or using an item.

Funeta Products

What types of products does Funeta offer?
Funeta offers fun lunch tools, sandwich cutters, bento accessories, toys, and ready-to-share non-candy party favors for classrooms, holidays, and celebrations.

Are your party favors pre-packed?
Many Funeta party favors come in convenient classroom-sized packs. Please check the individual product page for the exact quantity and included items.

Contact Us

Still have a question?
Visit our Contact page and send us a message. We’ll respond as soon as possible.